OpenAI is preparing to roll out ChatGPT Connectors, a new feature that enables ChatGPT Team subscribers to integrate workplace tools like Google Drive and Slack directly with the chatbot. Currently in beta testing, this feature will allow ChatGPT to pull insights from documents, presentations, spreadsheets, and Slack conversations, making it a more effective workplace assistant.
ChatGPT Connectors aims to streamline access to company knowledge, much like a web search engine but for internal data. OpenAI plans to expand compatibility beyond Google Drive and Slack, with Microsoft SharePoint and Box expected to be added in the future.
This integration is powered by a specialized version of GPT-4o, which refines responses based on internal company data. OpenAI will sync encrypted copies of company files and conversations to create a searchable index, allowing employees to retrieve relevant information more efficiently.
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Given the sensitivity of workplace data, OpenAI emphasizes that Google Drive and Slack permissions will be strictly enforced. Employees will only have access to content they’re already authorized to view, and admins can decide which Slack channels and Drive files are linked.
However, because responses are based on individual access, answers to the same query may vary between employees. Additionally, ChatGPT Connectors has technical limitations, including:
- No support for analyzing images in documents (Google Docs, PDFs, PowerPoint, etc.).
- Spreadsheets (Google Sheets, Excel) can be read but not fully analyzed.
- Slack DMs and group messages are inaccessible, and messages from Slack bots are ignored.
By embedding AI directly into widely used productivity tools, OpenAI is positioning ChatGPT as a centralized workplace assistant, competing with enterprise search solutions like Glean.
While some businesses remain cautious about AI handling sensitive internal data, OpenAI reassures users that synced information will not be used for model training—though it may contribute to synthetic data generation for AI improvements.
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Companies interested in early access must provide at least 100 documents, spreadsheets, presentations, or Slack conversations for testing. Currently, the feature is exclusive to select ChatGPT Team users, with a wider rollout expected later.
If successful, ChatGPT Connectors could transform how companies search, retrieve, and interact with internal knowledge, offering a faster and smarter way to access business-critical information.