Shipping Info
1.Shipment Methods
Currently, all of our shipments are through Priority Mail (EMS USPS),if you are dealer,you can selected others .We can not offer Overnight (UPS Red) and 2nd Day Delivery (UPS Blue) .
2.Shipping & Handling
Free Shipping on All Products
Your order will be dispatched within 48 hours.
Estimated Delivery Time:7 - 15 Business Days
It is very easy for you to check the status of your order and locate the package during transit, as an email with a tracking number will be sent to your email address after your order has been shipped out. Tracking number will be emailed to buyer once your ordered item is shipped out.
Shipping rates: Our rates include the expenses of shipping, handling and the high quality packaging.
Attention: Priority mail will be used for all PO Box shipping addresses ,But All APO's and military addresses do not apply here. Please use standard shipping for these. Thank you.
3. Shipping Restrictions
*Thank you for shopping at batteryone.co! At present, we have the ability to accurately deliver to most countries and regions within the above-mentioned transportation time. Due to the global COVID-19 tension, the changes in international transportation, coupled with some customs controls and rapid warehouse consumption, we are doing our best to always complete the transportation of certain goods during the above period.
| Country or region | Shipping and Delivery | Shipping Restrictions |
|---|---|---|
| United Kingdom | 7-15 Business Days | We are unable to ship items to these address: AB10-16,AB21-25,AB30-39,AB41-45,AB51-56,AB99 BT1-49,BT51-57,BT60-71,BT74-82,BT92-94 FK17-21 GY1-10,G83 HS1-9 IM1-9,IM99,IV1-28,IV30-32,IV36,IV40-49,IV51-56,IV63,IV99 JE1-4 KA27-28,KW1-17 PA20-38,PA41-49,PA60-78,PA80,PH8-10,PH13,PH15-26,PH41-44,PH30-40,PH49-50 TR21-25 |
| United States | 7-15 Business Days | We are unable to ship items to these address: 006-009 PUERTO RICO VIRGIN LSLANDS 966-969 HAWAIIAND GUAM 995-999 ALASKA |
| Spain | 7-20 Business Days | We are unable to ship items to these address: (07XXX 35XXX 38XXX 03XXX) |
| France | 7-20 Business Days | We are unable to ship items to these address: (20XXX 97XXX 98XXX) AB10-16 AB21-25 AB30-39 AB41-45 AB51-56 BT1-49 BT51-57 BT60-71 BT74-82 BT92-94 FK17-21 GY1-10 G83 HS1-9 IV1-28 IV30-32 IV40-49 IV51-56 IV99 PA60-78 PA80 PH13 PH15-26 PH30-PH41 BF2 |
| Netherlands / Belgium | 7-20 Business Days | |
| Germany | 5-20 Business Days | |
| Poland / Austria / Czech Republic / Hungary / Ireland / Portugal / Slovakia / Norway / Luxembourg / Denmark | 5-25 Business Days | |
| Italy | 12-25 Business Days, need customer clearance | |
| Japan | 7-10 Business Days | |
| Singapore / Malaysia / Thailand | 3-7 Business Days | |
| Switzerland | 10-25 Business Days | |
| United Arab Emirates | 10-12 Business Days | |
| Saudi Arabia | 10-17 Business Days | |
| Israel | 15 Business Days ,(Pick-up cabinet) Need to be picked up by the customer | |
| Chile | 15-25 Business Days | |
| If your country or region is not in the list. please contact us. | ||
We can ship all over the world.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
5. Back Orders
Most of our products are in stock. In the case where an item is back ordered, We will notify you as soon as possible with an expected ship date. In the event that multiple items are ordered and one is back ordered. We will only charge for the item that is shipped. And not until we ship the back ordered item will we charge you for that. For all orders We will not charge the credit card until the order is ready to ship.Customers are responsible for the VAT ,if customer doesn't pay the VAT and lead to the item has be returned by customs ,we will refund your payments but without the shipping costs.
Payment Methods
Do I need a PayPal account to pay?
No. You can pay with your credit/debit card (Visa, MasterCard, the United States n Express, and Discover) or eCheck — all without having a PayPal account. When you are redirected to the Paypal page please click the tab "Pay with a debit or credit card".
Is PayPal secure?
Yes. PayPal uses SSL technology to keep your information safe. In addition, when you send a payment using PayPal, the recipient won't receive sensitive financial information like your credit card or bank account number. In this way, you don't have to worry about paying people whom you don't know. PayPal is designed from the ground up to be a safer way to send money online. Your financial information won't be sold or exposed to any merchant or retailer.
Why was my credit card payment declined?
All payment processing is handled by an independent secure payment processor. Batteryone.co is not given any payment information. Please verify the following and contact your credit card issuer if the problem persists.
Incorrect billing information
Insufficient funds
Card has been reported as lost or stolen
Card has expired
Card has not been activated
Card cannot be used to pay for goods/services in a Cardholder-Not-Present environment (online/over the internet)
3-D Secure (MasterCard SecureCode and Verified by Visa) has not been activated
Credit limit reached